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JORDANIA EXCLUSIVA

Jordania Exclusiva: That's our agency... and hopefully yours too!

Jordania Exclusiva is part of a specialized department that focuses on private trips and premium experiences in Jordan, operating as a registered trademark of Mandala Tours S.L. Although the agency was founded in 2011, our founders, Carlos Gallego and Ahmed Eltayeb, have extensive experience in the Arab world and have been present in Jordan for many years. At Jordania Exclusiva, we follow the same principles that characterize all of our projects: personalized attention, tailor-made programming, and premium services. On this page, you can learn more about us.

OUR HISTORY

Arriving in Jordan was a decision that arose naturally thanks to our own travelers, who encouraged us to explore this Arab country. Since 2011, we have been organizing customized trips to Morocco and Egypt for our loyal clients, who repeatedly requested that their next destination be Jordan with us. We accepted this request without hesitation, seeing it as a new challenge for our agency.

Before the creation of Jordania Exclusiva, we organized many combined tours between Egypt and Jordan, taking advantage of their proximity through the Gulf of Aqaba. In these combined trips, we included Jordan’s main tourist attractions such as Petra, Wadi Rum, and the Dead Sea, among others.

To configure our services in Jordan, we have used our three main areas of expertise: Arab culture, the local tourism sector, and the needs of our travelers who seek to discover the best of the country without neglecting the quality of the experience.

Thanks to this, we have managed to put together an extensive portfolio of providers in all fields of tourism, which allows us to offer you the best possible service: from accommodations and restaurants to transportation and cultural visits, among many others.

Jordania Exclusiva

The three keys to our service

Atencion 24 horas Who we are

Attention

24-hour attention: With Jordania Exclusiva, you will always feel supported. We are available to you at any time, in person, by phone, or WhatsApp, to address even the smallest detail.

Trato personalizado Who we are

Personalized treatment

For Jordan Exclusive, every traveler is unique and special, and so should their journey be. We will adapt to your needs and preferences so that the services meet your expectations.

Libertad de movimientos Who we are

Freedom of movement

Although we can organize every detail of the program and be in contact with you at all times, you will also enjoy free time to use as you prefer, whether it's for shopping, rest, or other activities.

Mission of Jordania Exclusiva

Our mission at Jordania Exclusiva is to provide unforgettable travel experiences that allow travelers to discover Jordan’s rich history, vibrant culture, and stunning natural beauty. We strive to offer tours and services of the highest quality that reflect our passion for Jordan and our commitment to customer service excellence. We aim to be the preferred choice for travelers seeking an authentic, personalized, and deeply enriching experience in Jordan.

Vision of Jordania Exclusiva

Our vision is to be recognized as the leading travel agency in Jordan, known for our commitment to sustainability, innovation, and customer satisfaction. We aim to lead the way in responsible tourism, contributing to local socio-economic development and respect for cultural diversity and the environment. We aspire to be the trusted travel partner for travelers worldwide, providing them with unparalleled experiences that exceed their expectations and create lasting memories.

Values

Commitment to Excellence: We strive to provide the highest quality travel experiences, customer-centric and exceeding expectations at every interaction.

Integrity: We are guided by honesty, transparency, and ethics in all our business relationships and dealings with our customers.

Innovation: We are constantly seeking innovative ways to improve our travel offerings and services, and we adapt quickly to our customers’ changing needs and expectations.

Sustainability: We commit to practicing and promoting responsible tourism that respects and benefits local communities and protects the environment.

Passion: Our love for Jordan and our enthusiasm for sharing its culture, history, and beauty drive everything we do.

Respect: We value and respect diversity, and we commit to providing inclusive and accessible service to all our customers, regardless of their origin, religion, age, gender, or ability.

These are the principles that guide our work and help us provide our customers with the best travel experiences in Jordan.

Our team

Behind Jordania Exclusiva there is a group of people who put all their enthusiasm, knowledge, and experience at your service. On this page, we take a step forward so that you can get to know us: we introduce you to the team of professionals who will assist you from the first call or message to the grateful farewell at the airport.

Carlos Gallego Fernández
Carlos Gallego
CEO & Founder

Carlos is a native of Ceuta with a passion for travel and discovering new cultures. Born in Ceuta, a unique Spanish autonomous city in North Africa, Carlos was nurtured from a young age by the confluence of cultures that characterizes his homeland, igniting in him a deep interest in the Arab world and the Middle East.

Carlos’s first successful project, Turismo Marruecos, was born under the umbrella of Mandala Tours S.L. This innovative initiative became a benchmark for private, custom, and luxury travel to Morocco, standing out for its unique vision and commitment to offering authentic and personalized experiences.

Motivated by the success of Turismo Marruecos, Carlos decided to expand the horizons of Mandala Tours S.L and make it a reference in travel to the Middle East and the Arab world. Out of this ambition, projects like Egipto Exclusivo, Chic Morocco, Tenere Tours were born…

Jordania Exclusiva is another gem of Mandala Tours S.L., a project that allows travelers to discover Jordan’s rich history, vibrant culture, and stunning landscapes through carefully designed and highly customizable tours.

With Mandala Tours S.L, Carlos has managed to create a universe of unique and unforgettable travels, with successful brands, all of them united by the commitment to providing travelers with authentic and high-quality experiences in the Arab world and the Middle East.

Ahmed eltayeb Jordania Exclusiva
Ahmed Eltayeb
Middle East Director

Ahmed Eltayeb, our Middle East Director, is a vital figure at Jordania Exclusiva. Originating from the charming city of Luxor, known as the “world’s largest open-air museum”, Ahmed brings to our team a deep and authentic understanding of the rich history and vibrant culture of the Middle East.

His Egyptian origin has provided him with a unique perspective and an innate appreciation for the ancient history and millennial culture that define the region. Through his travels and work experience, he has developed a passion for sharing the Middle East’s cultural heritage and natural wonders with travelers from all over the world.

As Middle East Director, Ahmed oversees all aspects of our operations in the region. His encyclopedic knowledge, commitment to excellence, and meticulous attention to detail are reflected in every experience we design. From choosing travel routes to selecting hotels, tour guides, and local experiences, Ahmed ensures that every detail is carefully thought out to provide the best experience for our customers.

Under his leadership, Jordania Exclusiva has established itself as one of the leading travel agencies specializing in the Middle East, standing out for creating unique and personalized travel experiences. Thanks to Ahmed, Jordania Exclusiva is a company that takes pride in its commitment to authenticity, quality, and customer satisfaction.

Leticia Mata Cañizares Jordania Exclusiva
Leticia Mata
Head of Administration

Leticia Mata, our Head of Administration at Jordania Exclusiva, is the epitome of organization and order in our travel family. Born in the beautiful and cultural city of Granada, Spain, Leticia combines her training in Social Work and Social Education with an insatiable passion for travel, creating an irreplaceable role in our team.

In her role at Jordania Exclusiva, Leticia applies her skills as a Social Worker and Social Educator, which allows her to approach her work with a human and considerate focus. Her primary responsibility is to oversee all documentation and reservations, ensuring everything is correct and runs smoothly. Leticia’s attention to detail and dedication to perfection make every trip flawless from the moment of booking to the return home.

In addition, her experience in Social Work and Social Education has enriched her perspective on travel, enabling her to understand and meet each client’s individual needs with compassion and empathy. This people-oriented approach is fundamental to our mission at Jordania Exclusiva to provide personalized and memorable travel experiences.

In short, Leticia Mata is the organizational heart of Jordania Exclusiva, charged with overseeing all details and ensuring everything is in place. Her background, along with her love for travel, contribute to making Jordania Exclusiva an exceptional choice for those seeking to discover the Middle East through personalized and tailor-made travel experiences.

sara samir jordania Who we are
Sara Samir
Head of Office

Our Office Manager at Jordania Exclusiva, Sara, is a perfect example of how youthful energy can harmonize with wisdom and experience. Originating from the vibrant city of Cairo, Sara possesses a deep and genuine knowledge of the region, qualities that make her an exceptional leader and invaluable advisor to our travelers.

Despite her youth, Sara brings a robust experience to the travel sector, having dedicated her career to guiding travelers in discovering and exploring the beauty and richness of her homeland and surrounding regions. Her passion for local culture and history, coupled with her kind and empathetic demeanor, makes her an unparalleled leader and advisor.

As the Office Manager, Sara plays an indispensable role in Jordania Exclusiva. She is committed to thoroughly understanding the needs and desires of each traveler, using her vast knowledge of the region to create personalized itineraries that not only meet but exceed our clients’ expectations.

What really distinguishes Sara, however, is her character. Genuinely kind and empathetic, she is always willing to listen to and understand the clients. This empathy is manifest in every journey she oversees, ensuring that each client feels valued, understood, and cared for at all times.

marwa jordania Who we are
Marwa
Responsible for reservations

Marwa, our Reservations Manager for services, hotels, and providers at Jordania Exclusiva, is the piece that holds our operational machinery together. Born in the historic and cosmopolitan city of Cairo, Marwa brings to her position an innate understanding of Middle Eastern culture and hospitality.

With meticulous attention to detail and extensive experience in the tourism industry, Marwa efficiently manages all service reservations, ensuring that every aspect of our clients’ trips is executed smoothly. From booking luxury hotels to coordinating with local providers, Marwa ensures that every element of our service is of the highest quality.

Marwa understands the importance of every small detail in creating an unforgettable travel experience. Therefore, she works tirelessly to ensure that every hotel, service, and provider meets our stringent standards of excellence. It is her focus on quality and commitment to client satisfaction that make her such a valuable part of our team.

But beyond her operational skills, Marwa is also an ambassador of Arab culture and hospitality. Her love for her homeland and her desire to share it with the world are reflected in her work, bringing unparalleled authenticity and passion to our service offerings.

yasmin mostafa jordania Who we are
Yasmin
Travel Advisor

Our Travel Designer at Jordania Exclusiva, is the artisan behind the unique and personalized travel experiences we offer to our clients. Every itinerary Yasmin creates is a carefully painted portrait of the beauty and diversity of Jordan and the Arab world.

As a travel designer, Yasmin combines her creativity with her deep knowledge of the region to craft travel experiences that capture the essence and spirit of Jordan. She is dedicated to understanding the individual needs and desires of each traveler, and uses this understanding to design itineraries that are as unique and personal as the travelers themselves.

Yasmin is not just a trip planner; she is a storyteller. With each itinerary she creates, she weaves a story that takes travelers on a journey of discovery and exploration. Through her designed travels, travelers can experience the rich history, culture, and natural beauty of Jordan, and take away memories and experiences that will last a lifetime.

Beyond her skill in designing unforgettable journeys, Yasmin also brings to her role an authentic passion for travel and exploration. This passion shines through every aspect of her work, from the attention to detail in each itinerary she creates, to her commitment to customer satisfaction.

In summary, Yasmin is a true master of her craft. Her ability to create customized journeys, her passion for travel, and her commitment to customer satisfaction make her an invaluable part of our team at Jordania Exclusiva.

Shaima Jordania Exclusiva
Shaima
Travel Advisor

Shaima, our Travel Designer and Advisor at Jordania Exclusiva, is the key to creating personalized itineraries that delight our clients and give them the opportunity to immerse themselves in the culture and history of Jordan.

Shaima seamlessly combines her passion for travel and her innate ability to understand the needs and desires of travelers. As a travel designer, she uses her detailed knowledge of the region and her creativity to create itineraries that capture the heart and spirit of Jordan, creating travel experiences that go beyond the ordinary.

As a travel advisor, Shaima provides valuable guidance and advice, helping travelers make informed decisions and ensuring that every aspect of their trip is perfectly coordinated. It is her commitment to excellence and customer satisfaction that sets her apart.

But Shaima is more than a travel advisor and designer; she embodies hospitality and passion for sharing Jordan’s cultural richness with the world. Her love for her job and her genuine joy in helping travelers discover the wonders of Jordan are reflected in every itinerary she designs and in every piece of advice she offers.

In summary, Shaima is an essential component of our team at Jordania Exclusiva. Her creativity, commitment to excellence, and passion for the culture and history of Jordan make her an invaluable source of inspiration and guidance for our clients.

Mary Essam Jordania Exclusiva
Mary Essam
Travel Advisor

A passionate scholar of the Spanish language and a graduate of the distinguished Al-Alsun Ain Shams Faculty, Mary is a brilliant travel designer at Jordania Exclusiva. Despite her youth, at 27 years old, Mary brings an inexhaustible energy and undeniable dedication to our team.

In her free time, Mary delves into the richness of Hispanic culture, enjoying its music and literature. She is an avid reader of books in Spanish, a hobby that not only hones her command of the language but also allows her to have a deeper understanding of Hispanic culture.

As a history and culture enthusiast, Mary brings her passion to her work. Her love for Jordan and its rich cultural heritage blends with her interest in the Hispanic world, resulting in a unique perspective that enriches our team.

What truly sets Mary apart is her love for customer service. She understands that every journey is an opportunity to create lasting memories and experiences that leave an enduring imprint. With this goal in mind, she strives to ensure that every client leaves with a feeling of fulfillment and satisfaction.

For Mary, customers are not mere names on a reservation but individuals with their own stories and dreams. This perspective allows her to personalize each travel experience, ensuring that every detail aligns with the traveler’s expectations and desires. Her empathy and understanding of each traveler’s dreams and desires make her an exceptional travel designer at Jordania Exclusiva.

"The world is like a book and whoever does not travel only reads a page" (St. Augustine of Hippo). And Jordan may be your favorite chapter.

The experience of our clients is our best guarantee.

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