Mandala Tours S.L has adapted this website to the requirements of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights and Royal Decree 1720/2007, of December 21, known as the Regulation of development of the LOPD. Also complies with Regulation (EU jordaniaexclusiva.com) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

• Identity of the Responsible: Carlos Gallego Fernández
• Commercial Name: Mandala Tours S.L
• NIF/CIF: B51037471
• Address: C/ Faisan Nº18, 3ºE, Granada
• Email: info@jordaniaexclusiva.com
• Activity: Travel agency

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that you send us through the forms on the web, will receive the treatment of data of “Users of the web and subscribers”. For the processing of data of our users, we implement all the technical and organizational security measures established in current legislation.

Principles we will apply to your personal information

In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

• Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
• Principle of data minimization: We will only request data strictly necessary in relation to the purposes for which we require it. The minimum possible.
• Principle of limitation of the storage period: The data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and delete those inactive records for a considerable time.
• Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and guarantee confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

How do we obtain personal data?

The personal data we process in jordaniaexclusiva.com come from:

• Contact form
• Subscription form
• Blog Comments

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether or not we are processing personal data concerning me in jordaniaexclusiva.com .

Interested persons have the right to:

• Request access to personal data relating to the interested party
• Request rectification or deletion
• Request the limitation of your treatment
• Object to processing
• Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may apply for the Limitation of the processing of your data, in which case I will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Mandala Tours S.L It will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data concerning you, that you have provided to us and in a structured, commonly used and machine-readable format, and to transmit them to another data controller when:

• The processing is based on consent
• The data have been provided by the person concerned.
• The processing is carried out by automated means.

When exercising your right to data portability, you have the right to have personal data transmitted directly from controller to controller where technically feasible.

The interested parties will also have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data concerning them infringes the Regulation.

For what purpose do we process your personal data?

When a user connects to this website for example to comment on a post, send an email to the owner, subscribe or make a contract, is providing personal information for which Mandala Tours S.L is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user consents to their information being collected, used, managed and stored by jordaniaexclusiva.com , only as described in the Legal Notice and in this Privacy Policy.

In jordaniaexclusiva.com there are different systems for capturing personal information and I treat the information provided by interested persons with the following purpose for each capture system (forms):

• Contact form: We request the following personal information: Name, Email, to respond to the requirements of jordaniaexclusiva.com users. For example, we may use this data to respond to your request and respond to any doubts, complaints, comments or concerns you may have regarding the information included in the web, the services provided through the web, the processing of your personal data, questions regarding the legal texts included in the web, as well as any other queries you may have that are not subject to the contracting conditions. I inform you that the data you provide us will be located on the servers dondominio (provider of Mandala Tours S.L ) within the EU.
• Content subscription form:In this case, we request the following personal data: Name, Email, to manage the list of subscriptions, send newsletters, promotions and special offers, provided by the user when making the subscription. Within the web there are several forms to activate the subscription. The electronic bulletins or newsletter are managed by I inform you that the data you provide us will be located on the servers of Mailrelay (provider of Mandala Tours S.L ) outside the EU in the US. Mailrelay is covered by the EU-US Privacy Shield agreement, whose information is available
  here
  , approved by the European Data Protection Board.
• Registration form for blog comments: To comment on blog posts jordaniaexclusiva.com The user is required to register through this form. In this case, we request the following personal data: Name, Email, Website. Once registered, the user can make as many comments as they want and respond to the previous ones. I inform you that the data you provide us will be located on the servers of dondominio (provider of Mandala Tours S.L) within the EU.

There are other purposes for which we process your personal data:

• To ensure compliance with the Terms of Use and applicable law. This may include developing tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
• To support and improve the services offered by this website.
• Other non-identifying data is also collected that is obtained through some cookies that are downloaded to the user’s computer when browsing this website that I detail in the cookies policy.
• To manage social networks. jordaniaexclusiva.com You can have a presence on social networks. The processing of the data that is carried out of the people who become followers in the social networks of the official pages of jordaniaexclusiva.com shall be governed by this paragraph. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user of Mandala Tours S.L It will treat your data for the purpose of correctly managing your presence on the social network, informing about activities, products or services jordaniaexclusiva.com. As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers on social networks to send advertising individually.

In accordance with the provisions of the European General Data Protection Regulation (RGPD) 2016/679, Mandala Tours S.L with address at ADDRESS OF THE CLIENT will be responsible for the processing of the data corresponding to Users of the web and subscribers.

Mandala Tours S.L , does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations can be made with other professionals, in those cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest safety standards.

Remarketing

The remarketing feature allows us to reach people who have visited jordaniaexclusiva.com previously and associate a specific audience with a specific message. Remarketing is a method of getting users who have visited our site to do so again.

As a user of jordaniaexclusiva.com I inform you that we are collecting or may collect information for this remarketing function in jordaniaexclusiva.com

The information we collect thanks to this function is collected by Facebook cookies and Google Adwords cookies.

If you do not want your information collected by these cookies, you can disable Google’s use of cookies through Google’s Ads Settings. You can also opt out of a third-party provider’s use of cookies through the Network Advertising Initiative’s opt-out page.

This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the user’s privacy settings in each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, although users do not use the service, it collects web traffic data related to the pages on which they are installed.

Facebook Ads (ONLY IF THEY PUBLISH ON FACE)

In jordaniaexclusiva.com we use Facebook ads, Facebook’s advertising platform, which allows us to create campaigns and ads. When generating an ad, you can target your audience by:

• Place
• Demographics (age, gender, etc.)
• Interests (activities, hobbies, etc.)
• What they buy online and through other channels

The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. Under no circumstances will the information from Facebook be used for a different purpose.

Google Adwords (ONLY IF THEY RUN ADWORDS CAMPAIGNS)

In jordaniaexclusiva.com we use Google Adwords, the Adwords advertising platform, which allows us to create campaigns and ads. The data obtained through Google are subject to this privacy policy from the moment the user leaves his data in the form of this website to join the subscription newsletter. Under no circumstances will the information from Google be used for a different purpose.

Legitimation for the processing of your data

The legal basis for the processing of your data is: consent.

To contact or comment on this website, consent to this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Also the contracting of products and services according to the terms and conditions contained in the COMMERCIAL POLICY

Data category

The categories of data that are processed are identifying data. Specially protected categories of data are not processed.

How long will we keep your data?

The personal data provided will be kept:

• As long as the commercial relationship is maintained.
• Until its deletion is requested by the interested party.
• Period from the last confirmation of interest: 1 year.

To which recipients will your data be communicated?

Many tools we use to manage your data are contracted by third parties. To provide services strictly necessary for the development of the activity, jordaniaexclusiva.com, shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help jordaniaexclusiva.com to analyze the use made by users of the website. The information generated by the cookie about your use of jordaniaexclusiva.com (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.

Hosting: Dondomain. More information at: dondominio.com. Dondominiotreats the data in order to perform its hosting services to Mandala Tours S.L .

Web platform: WordPress domiciled in the USA. More information at: https://es.wordpress.com/ treats the data in order to perform its web platform services to Mandala Tours S.L .

Navigation

When navigating jordaniaexclusiva.com Non-identifiable data may be collected, which may include, IP addresses, geographic location (approximately), a record of how the Services and Sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

• Google analytics
• Facebook inside

We use this information to analyze trends, administer the site, track users’ movements around the site, and to gather demographic information about our user base as a whole.

Data secrecy and security

jordaniaexclusiva.com undertakes to use and process the personal data of users, respecting their confidentiality and using them in accordance with the purpose thereof, as well as to comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.

jordaniaexclusiva.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

Regarding the confidentiality of processing, Mandala Tours S.L. will ensure that any person who is authorized by Mandala Tours S.L. To process the client’s data (including its staff, collaborators and providers), you will be under the appropriate obligation of confidentiality (either a contractual or legal duty).

When a security incident occurs, upon realizing Mandala Tours S.L must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the Client reasonably requests it.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you send to jordaniaexclusiva.com exonerating Mandala Tours S.L from any responsibility in this regard.

Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Mandala Tours S.L in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Mandala Tours S.L in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.

Changes to the Privacy Policy

Mandala Tours S.L reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, Mandala Tours S.L will announce on this page the changes introduced with reasonable anticipation of their implementation.

Commercial emails

According to the LSSICE, jordaniaexclusiva.com does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms available on the web, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information promptly requested.

In accordance with the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce, jordaniaexclusiva.com undertakes not to send communications of a commercial nature without properly identifying them.

Document revised on 20-05-2021.

On behalf of the team that forms Mandala Tours S.L we thank you for the time spent reading this privacy policy.