Mandala Tours is a company founded in 2011 by Carlos Gallego, which began as a receptive operator in Morocco. Ahmed el Tayeb, Director of the Middle East, joined the team to expand our operations in the region.
Exclusive Jordan is part of a department specializing in private trips and premium experiences in Jordan, operating as a registered trademark of Mandala Tours S.L. With the extensive experience of our founders in the Arab world and their presence in Jordan for many years, we follow the same principles that characterize all our projects: personalized attention, customized programming, and premium services.
On this page, you can learn more about us and discover how we can make your trip to Jordan an unforgettable experience.
Arriving in Jordan was a decision that arose naturally thanks to our own travelers, who encouraged us to explore this Arab country. Since 2011, we have been organizing personalized trips through Morocco and Egypt for our loyal clientele, who repeatedly requested that their next destination be Jordan with us. We accepted this request without hesitation, assuming it as a new challenge for our agency.
Before the creation of Exclusive Jordan, we organized many combined tours between Egypt and Jordan, taking advantage of their proximity through the Gulf of Aqaba. In these combined trips, we included the main Jordanian tourist attractions such as Petra, Wadi Rum, and the Dead Sea, among others.
To configure our services in Jordan, we have used our three main areas of knowledge: Arab culture, the local tourism sector, and the needs of our travelers who seek to discover the best of the country without neglecting the quality of the experience.
Thanks to this, we have managed to build a broad portfolio of suppliers in all fields of tourism, which allows us to offer you the best possible service: from accommodations and restaurants to transportation and cultural visits, among many others.
With Jordan Exclusive, you will always feel sheltered: we will be at your disposal at any time in person, by phone or WhatsApp, to solve even the smallest detail.
For Jordan Exclusive, each traveler is unique and special. And that's how your trip should be. We will adapt to your needs and tastes so that the services live up to your expectations.
Although we can organize every detail of the program and be in contact with you at all times, you will also enjoy free time to use it as you prefer: shopping, rest, etc.
Our mission at Exclusive Jordan is to provide unforgettable travel experiences that allow travelers to discover the rich history, vibrant culture, and stunning natural beauty of Jordan. We strive to offer tours and services of the highest quality that reflect our passion for Jordan and our commitment to excellence in customer service. We want to be the preferred choice for travelers seeking an authentic, personalized, and deeply enriching experience in Jordan.
Our vision is to be recognized as the leading travel agency in Jordan, known for our commitment to sustainability, innovation, and customer satisfaction. We seek to lead the way in responsible tourism, contributing to local socioeconomic development and respect for cultural diversity and the environment. We aspire to be the trusted travel partner for travelers around the world, providing them with unparalleled experiences that exceed their expectations and create lasting memories.
Commitment to Excellence: We strive to offer travel experiences of the highest quality, focused on the customer and exceeding expectations in every interaction.
Integrity: We are guided by honesty, transparency, and ethics in all our business relationships and dealings with our customers.
Innovation: We are constantly looking for innovative ways to improve our travel offerings and services, and we adapt quickly to the changing needs and expectations of our customers.
Sustainability: We are committed to practicing and promoting responsible tourism that respects and benefits local communities and protects the environment.
Passion: Our love for Jordan and our enthusiasm for sharing its culture, history, and beauty with others drives everything we do.
Respect: We value and respect diversity, and we are committed to providing inclusive and accessible service for all our customers, regardless of their origin, religion, age, gender, or ability.
These are the principles that guide our work and help us provide our clients with the best travel experiences in Jordan.
Behind Jordan Exclusive there is a human group that puts all its enthusiasm, knowledge and experience at your service. On this page we take a step forward so you can get to know us: we introduce you to the team of professionals who will attend you from the first call or message to the grateful farewell at the airport.
He is a Ceutan passionate about travel and discovering new cultures. Born in Ceuta, a unique Spanish autonomous city in North Africa, Carlos was nurtured from a young age by the confluence of cultures that characterizes his homeland, which ignited in him a deep interest in the Arab world and the Middle East.
Carlos’ first successful project, Turismo Marruecos, was born under the umbrella of Mandala Tours S.L. This innovative initiative became a benchmark in private, tailor-made, and luxury travel to Morocco, standing out for its unique vision and its commitment to offering authentic and personalized experiences.
Motivated by the success of Turismo Marruecos, Carlos decided to expand the horizons of Mandala Tours S.L and turn it into a benchmark in travel to the Middle East and the Arab world. From this ambition were born projects such as Egipto Exclusivo, Chic Morocco, Tenere Tours…
Exclusive Jordan is another of the jewels of Mandala Tours S.L., a project that allows travelers to discover the rich history, vibrant culture, and impressive landscapes of Jordan through carefully designed and highly customizable tours.
With Mandala Tours S.L, Carlos has managed to create a universe of unique and unforgettable trips, with successful brands, all of them united by the commitment to provide travelers with authentic and high-quality experiences in the Arab world and the Middle East.
Ahmed Eltayeb, our Middle East Director, is a vital figure in Exclusive Jordan. Originally from the charming city of Luxor, known as the “largest open-air museum in the world”, Ahmed brings to our team a deep and authentic understanding of the rich history and vibrant culture of the Middle East.
His Egyptian origin has provided him with a unique perspective and an innate appreciation for the ancient history and the age-old culture that defines the region. Through his travels and work experience, he has developed a passion for sharing the cultural heritage and natural wonders of the Middle East with travelers from around the world.
As Middle East Director, Ahmed oversees all aspects of our operations in the region. His encyclopedic knowledge, his commitment to excellence, and his meticulous attention to detail are reflected in every experience we design. From the choice of travel routes to the selection of hotels, tour guides, and local experiences, Ahmed ensures that every detail is carefully thought out to provide the best experience for our clients.
With his leadership, Exclusive Jordan has established itself as one of the leading travel agencies specializing in the Middle East, standing out for the creation of unique and personalized travel experiences. Thanks to Ahmed, Exclusive Jordan is a company that prides itself on its commitment to authenticity, quality, and customer satisfaction.
Leticia Mata, our Head of Administration at Exclusive Jordan, is the essence of organization and order in our travel family. Born in the beautiful and cultural city of Granada, in Spain, Leticia combines her training in Social Work and Social Education with an insatiable passion for travel, creating an irreplaceable role in our team.
In her role at Exclusive Jordan, Leticia applies her skills as a Social Worker and Social Educator, which allows her to approach her work with a human and considerate focus. Her main responsibility is to supervise all documentation and reservations, ensuring that everything is correct and runs smoothly. Leticia’s attention to detail and her dedication to perfection make every trip impeccable from the moment of booking until the return home.
In addition, her experience in Social Work and Social Education has enriched her perspective on travel, allowing her to understand and meet the individual needs of each client with compassion and empathy. This people-oriented approach is fundamental to our mission at Exclusive Jordan to provide personalized and memorable travel experiences.
In summary, Leticia Mata is the organizational heart of Exclusive Jordan, responsible for overseeing all the details and ensuring that everything is in its place. Her training, along with her love for travel, contribute to making Exclusive Jordan an exceptional option for those looking to discover the Middle East through personalized and tailor-made travel experiences.
Afnan Rabah is not simply a travel advisor; she is an ambassador of the culture and beauty of Jordan. Born and raised in the land she represents with passion, Afnan has dedicated her life to building bridges between her homeland and those who long to explore it.
The first thing that those who are fortunate enough to work with Afnan notice is her unwavering commitment to her work. For her, each client is an opportunity to showcase the rich cultural heritage of her country, and she strives to offer a personalized and unique experience that transcends mere tourism.
Her affection and exquisite treatment are manifested not only in her interaction with clients but also in every detail of the trips she designs. Afnan has a unique ability to listen to and understand the needs of those who come to her, and her constant willingness to help translates into trips that are much more than just vacations.
For those who are lucky enough to cross her path, Afnan is not just a travel advisor; she is an inspiration, a friend, and the gateway to a Jordan that only someone with her knowledge and love for the country could reveal. Her personal touch and dedication make each trip an unforgettable experience, connecting travelers with the authentic essence of Jordan and leaving a lasting impression on their hearts.
Our Office Manager at Exclusive Jordan, Sara, is a perfect example of how youthful energy can harmonize with wisdom and experience. Originally from the vibrant city of Cairo, Sara possesses a deep and genuine knowledge of the region, qualities that make her an exceptional leader and invaluable advisor for our travelers.
Despite her youth, Sara brings robust experience in the travel sector, having dedicated her career to guiding travelers in the discovery and exploration of the beauty and richness of her homeland and surrounding regions. Her passion for local culture and history, along with her kind and empathetic treatment, make her an unsurpassed leader and advisor.
As Office Manager, Sara plays an indispensable role in Exclusive Jordan. She is committed to understanding in depth the needs and desires of each traveler, using her vast knowledge of the region to create personalized itineraries that not only meet but exceed the expectations of our clients.
But what really distinguishes Sara is her character. Authentically kind and empathetic, she is always willing to listen to and understand clients. This empathy is manifested in every trip she oversees, ensuring that each client feels valued, understood, and cared for at all times.
Marwa, our person in charge of booking services, hotels, and suppliers at Exclusive Jordan, is the piece that holds our operational machinery together. Born in the historic and cosmopolitan city of Cairo, Marwa brings to her position an innate understanding of the culture and hospitality of the Middle East.
With meticulous attention to detail and extensive experience in the tourism industry, Marwa efficiently manages all service bookings, ensuring that every aspect of our clients’ trips runs smoothly. From booking luxury hotels to coordinating with local suppliers, Marwa ensures that every element of our service is of the highest quality.
Marwa understands the importance of every little detail in creating an unforgettable travel experience. Therefore, she works tirelessly to ensure that every hotel, service, and supplier meets our demanding standards of excellence. It is her focus on quality and her commitment to customer satisfaction that makes her such a valuable part of our team.
But beyond her operational skills, Marwa is also an ambassador of Arab culture and hospitality. Her love for her homeland and her desire to share it with the world are reflected in her work, bringing unparalleled authenticity and passion to our service offerings.
Our Travel Designer at Exclusive Jordan is the artisan behind the unique and personalized travel experiences we offer our clients. Each itinerary that Yasmin creates is a carefully painted portrait of the beauty and diversity of Jordan and the Arab world.
As a travel designer, Yasmin combines her creativity with her deep knowledge of the region to craft travel experiences that capture the essence and spirit of Jordan. She is dedicated to understanding the individual needs and desires of each traveler, and she uses this understanding to design itineraries that are as unique and personal as the travelers themselves.
Yasmin is not simply a travel planner; she is a storyteller. With each itinerary she creates, she weaves a story that takes travelers on a journey of discovery and exploration. Through her designed trips, travelers can experience the rich history, culture, and natural beauty of Jordan, and take away memories and experiences that will last a lifetime.
Beyond her ability to design unforgettable trips, Yasmin also brings to her role an authentic passion for travel and exploration. This passion shines through every aspect of her work, from the attention to detail in each itinerary she creates to her commitment to customer satisfaction.
In summary, Yasmin is a true master of her craft. Her ability to create personalized trips, her passion for travel, and her commitment to customer satisfaction make her an invaluable part of our team at Exclusive Jordan.
Shaima, our Travel Designer and Advisor at Exclusive Jordan, is the key to creating personalized itineraries that delight our clients and provide them with the opportunity to immerse themselves in the culture and history of Jordan.
Shaima impeccably combines her passion for travel and her innate ability to understand the needs and desires of travelers. As a travel designer, she uses her detailed knowledge of the region and her creativity to create itineraries that capture the heart and spirit of Jordan, creating travel experiences that go beyond the ordinary.
As a travel advisor, Shaima provides valuable guidance and advice, helping travelers make informed decisions and ensuring that every aspect of their trip is perfectly coordinated. It is her commitment to excellence and customer satisfaction that sets her apart.
But Shaima is more than a travel advisor and designer; she is the embodiment of hospitality and the passion for sharing the cultural richness of Jordan with the world. Her love for her work and her genuine joy in helping travelers discover the wonders of Jordan are reflected in every itinerary she designs and in every piece of advice she offers.
In summary, Shaima is an essential component of our team at Exclusive Jordan. Her creativity, commitment to excellence, and passion for the culture and history of Jordan make her an invaluable source of inspiration and guidance for our clients.
A passionate scholar of the Spanish language and a graduate of the distinguished Faculty of Al-Alsun Ain Shams, she is a brilliant travel designer at Exclusive Jordan. Despite her youth, at 27 years old, Mary brings inexhaustible energy and an undeniable dedication to our team.
During her free time, Mary delves into the richness of Hispanic culture, enjoying its music and literature. She is an avid reader of books in Spanish, a hobby that not only perfects her command of the language but also allows her to have a deeper understanding of Hispanic culture.
As a history and culture enthusiast, Mary brings her passion to her work. Her love for Jordan and its rich cultural heritage merges with her interest in the Hispanic world, resulting in a unique perspective that enriches our team.
What truly distinguishes Mary is her love for customer service. She understands that each trip is an opportunity to create lasting memories and experiences that leave an enduring mark. With this goal in mind, she strives to ensure that every customer leaves with a feeling of fulfillment and satisfaction.
For Mary, customers are not mere names on a reservation but individuals with their own stories and dreams. This perspective allows her to personalize each travel experience, ensuring that every detail is in harmony with the traveler’s expectations and desires. Her empathy and understanding of each traveler’s dreams and desires make her an exceptional travel designer at Exclusive Jordan.