{"id":5152,"date":"2023-02-20T08:12:55","date_gmt":"2023-02-20T08:12:55","guid":{"rendered":"https:\/\/jordaniaexclusiva.com\/who-we-are\/"},"modified":"2026-01-24T09:55:45","modified_gmt":"2026-01-24T09:55:45","slug":"who-we-are","status":"publish","type":"page","link":"https:\/\/jordaniaexclusiva.com\/en\/who-we-are\/","title":{"rendered":"Who we are"},"content":{"rendered":"\t\t
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EXCLUSIVE JORDAN<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Jordan Exclusive: this is our agency... and hopefully yours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Mandala Tours<\/a> is a company founded in 2011 by Carlos Gallego, which began as a receptive tour operator in Morocco. Ahmed el Tayeb, Director of the Middle East, joined the team to expand our operations in the region.<\/p>

Exclusive Jordan is part of a department specializing in private trips and premium experiences in Jordan, operating as a registered trademark of Mandala Tours S.L. With the extensive experience of our founders in the Arab world and their presence in Jordan for many years, we follow the same principles that characterize all our projects: personalized attention, customized programming, and premium services.<\/p>

On this page, you can learn more about us and discover how we can make your trip to Jordan an unforgettable experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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OUR HISTORY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\"Jordan
Exclusive Jordan – Mandala Tours Agency<\/figcaption><\/figure>

Arriving in Jordan was a decision that arose naturally thanks to our own travelers, who encouraged us to explore this Arab country. Since 2011, we have been organizing personalized trips through Morocco<\/a> and Egypt<\/a> for our loyal clientele, who repeatedly requested that their next destination be Jordan with us. We accepted this request without hesitation, assuming it as a new challenge for our agency. <\/p>

Before the creation of Exclusive Jordan, we organized many combined tours between Egypt and Jordan, taking advantage of their proximity through the Gulf of Aqaba. In these combined trips, we included the main Jordanian tourist attractions such as Petra, Wadi Rum, and the Dead Sea, among others. <\/p>

To configure our services in Jordan, we have used our three main areas of knowledge: Arab culture, the local tourism sector, and the needs of our travelers who seek to discover the best of the country without neglecting the quality of the experience.<\/p>

Thanks to this, we have managed to build a broad portfolio of suppliers in all fields of tourism, which allows us to offer you the best possible service: from accommodations and restaurants to transportation and cultural visits, among many others.<\/p><\/div><\/div><\/div>

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The three keys to our service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\"24-Hour<\/figure>

Attention<\/h3>

With Jordan Exclusive, you will always feel sheltered: we will be at your disposal at any time in person, by phone or WhatsApp, to solve even the smallest detail.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Personalized<\/figure>

Personalized treatment<\/h3>

For Jordan Exclusive, each traveler is unique and special. And that's how your trip should be. We will adapt to your needs and tastes so that the services live up to your expectations.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Freedom<\/figure>

Freedom of movement<\/h3>

Although we can organize every detail of the program and be in contact with you at all times, you will also enjoy free time to use it as you prefer: shopping, rest, etc.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Mission of Exclusive Jordan<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Our mission at Exclusive Jordan is to provide unforgettable travel experiences that allow travelers to discover the rich history, vibrant culture, and stunning natural beauty of Jordan. We strive to offer tours and services of the highest quality that reflect our passion for Jordan and our commitment to excellence in customer service. We want to be the preferred choice for travelers seeking an authentic, personalized, and deeply enriching experience in Jordan. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Vision of Exclusive Jordan<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Our vision is to be recognized as the leading travel agency in Jordan, known for our commitment to sustainability, innovation, and customer satisfaction. We seek to lead the way in responsible tourism, contributing to local socioeconomic development and respect for cultural diversity and the environment. We aspire to be the trusted travel partner for travelers around the world, providing them with unparalleled experiences that exceed their expectations and create lasting memories. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Values<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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  1. Commitment to Excellence:<\/strong> We strive to offer travel experiences of the highest quality, focused on the customer and exceeding expectations in every interaction.<\/p><\/li>

  2. Integrity:<\/strong> We are guided by honesty, transparency, and ethics in all our business relationships and dealings with our customers.<\/p><\/li>

  3. Innovation:<\/strong> We are constantly looking for innovative ways to improve our travel offerings and services, and we adapt quickly to the changing needs and expectations of our customers.<\/p><\/li>

  4. Sustainability:<\/strong> We are committed to practicing and promoting responsible tourism that respects and benefits local communities and protects the environment.<\/p><\/li>

  5. Passion:<\/strong> Our love for Jordan and our enthusiasm for sharing its culture, history, and beauty with others drives everything we do.<\/p><\/li>

  6. Respect:<\/strong> We value and respect diversity, and we are committed to providing inclusive and accessible service for all our customers, regardless of their origin, religion, age, gender, or ability.<\/p><\/li><\/ol>

    These are the principles that guide our work and help us provide our clients with the best travel experiences in Jordan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Our team<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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    Behind Jordan Exclusive there is a human group that puts all its enthusiasm, knowledge and experience at your service. On this page we take a step forward so you can get to know us: we introduce you to the team of professionals who will attend you from the first call or message to the grateful farewell at the airport.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Carlos\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\tCarlos Gallego<\/span>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\tCEO & Founder<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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    He is a Ceutan passionate about travel and discovering new cultures. Born in Ceuta, a unique Spanish autonomous city in North Africa, Carlos was nurtured from a young age by the confluence of cultures that characterizes his homeland, which ignited in him a deep interest in the Arab world and the Middle East. <\/p>

    Carlos’ first successful project, Turismo Marruecos, was born under the umbrella of Mandala Tours S.L<\/a>. This innovative initiative became a benchmark in private, tailor-made, and luxury travel to Morocco, standing out for its unique vision and commitment to offering authentic and personalized experiences.<\/p>

    Motivated by the success of Turismo Marruecos<\/a>, Carlos decided to broaden the horizons of Mandala Tours S.L and turn it into a benchmark in travel to the Middle East and the Arab world. Projects such as Egipto Exclusivo<\/a>, Chic Morocco, Tenere Tours… were born from this ambition.<\/p>

    Exclusive Jordan is another of the jewels of Mandala Tours S.L., a project that allows travelers to discover the rich history, vibrant culture, and impressive landscapes of Jordan through carefully designed and highly customizable tours.<\/p>

    With Mandala Tours S.L, Carlos has managed to create a universe of unique and unforgettable trips, with successful brands, all of them united by the commitment to provide travelers with authentic and high-quality experiences in the Arab world and the Middle East.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Leticia\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\tLeticia Mata<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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    Leticia Mata, our Head of Administration at Exclusive Jordan, is the essence of organization and order in our travel family. Born in the beautiful and cultural city of Granada, in Spain, Leticia combines her training in Social Work and Social Education with an insatiable passion for travel, creating an irreplaceable role in our team. <\/p>

    In her role at Exclusive Jordan, Leticia applies her skills as a Social Worker and Social Educator, which allows her to approach her work with a human and considerate focus. Her main responsibility is to supervise all documentation and reservations, ensuring that everything is correct and runs smoothly. Leticia’s attention to detail and her dedication to perfection make every trip impeccable from the moment of booking until the return home. <\/p>

    In addition, her experience in Social Work and Social Education has enriched her perspective on travel, allowing her to understand and meet the individual needs of each client with compassion and empathy. This people-oriented approach is fundamental to our mission at Exclusive Jordan to provide personalized and memorable travel experiences. <\/p>

    In summary, Leticia Mata is the organizational heart of Exclusive Jordan, responsible for overseeing all the details and ensuring that everything is in its place. Her training, along with her love for travel, contribute to making Exclusive Jordan an exceptional option for those looking to discover the Middle East through personalized and tailor-made travel experiences. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Afnan\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\tAfnan Rabah<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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    Afnan Rabah is not simply a travel advisor; she is an ambassador of the culture and beauty of Jordan. Born and raised in the land she represents with passion, Afnan has dedicated her life to building bridges between her homeland and those who long to explore it. <\/p>

    The first thing that those who are fortunate enough to work with Afnan notice is her unwavering commitment to her work. For her, each client is an opportunity to showcase the rich cultural heritage of her country, and she strives to offer a personalized and unique experience that transcends mere tourism. <\/p>

    Her affection and exquisite treatment are manifested not only in her interaction with clients but also in every detail of the trips she designs. Afnan has a unique ability to listen to and understand the needs of those who come to her, and her constant willingness to help translates into trips that are much more than just vacations. <\/p>

    For those who are lucky enough to cross her path, Afnan is not just a travel advisor; she is an inspiration, a friend, and the gateway to a Jordan that only someone with her knowledge and love for the country could reveal. Her personal touch and dedication make each trip an unforgettable experience, connecting travelers with the authentic essence of Jordan and leaving a lasting impression on their hearts. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Manar\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\tManar Jaber<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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    Manar is part of the Jordania Exclusiva \u2013 Mandala Tours team, assisting and accompanying travelers who wish to discover the country in an authentic, well-organized, and carefully curated way.<\/p>

    Her work focuses on listening to, understanding, and channeling the needs of each client, contributing to ensuring that each travel proposal is well-structured and aligned with the traveler’s expectations. With a close and professional approach, Manar participates in the design and coordination process of the itineraries, ensuring that every detail is managed with clarity and precision. <\/p>

    She stands out for her attentive attitude, her constant willingness to help, and her commitment to offering a quality service. Her way of working conveys tranquility and confidence, which is essential when it comes to organizing a trip as special as an experience in Jordan. <\/p>

    Thanks to her involvement and sensitivity, Manar contributes to making each trip not just a tour of the destination, but a coherent, fluid, and enriching experience, allowing travelers to connect with the essence of the country from the first moment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\tAbril G\u00f3mez<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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    Abril G\u00f3mez is passionate about tourism, travel, and creating soulful experiences. She is part of the Jordania Exclusiva \u2013 Mandala Tours team as a specialized advisor in private and customized trips, accompanying each traveler in the design of an authentic, carefully curated, and deeply personalized experience. <\/p>

    Approachable, enthusiastic, and with a strong sense of detail, Abril guides each person from the first contact, listening carefully to their interests, proposing itineraries full of meaning, and ensuring that each stage of the trip flows naturally and coherently. Her way of working combines organization, sensitivity, and creativity, providing a balance between planning and emotion. <\/p>

    Involved and committed to each project, she puts her heart into each itinerary so that the trip not only meets expectations but also transforms into a memorable experience, capable of leaving its mark long after the return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Valentina\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\tValentina Fontana<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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    Valentina Fontana is passionate about tourism, travel, and connecting cultures. She is part of the Jordania Exclusiva \u2013 Mandala Tours team, where she plays a key role as a liaison between travelers and our local consultants specializing in Jordan, ensuring smooth communication and careful coordination from the first contact. <\/p>

    With a background in Tourism and Foreign Trade, Valentina combines an organized and professional approach with a genuine passion for traveling and discovering new destinations. Her work focuses on accompanying the client in the early stages of the process, understanding their needs, resolving doubts, and putting them in touch with the expert team in the destination who will design their tailor-made trip. <\/p>

    Approachable, decisive, and with a great capacity for coordination, Valentina takes care of every detail so that the experience begins with confidence and clarity, facilitating a natural flow throughout the process. Her work is essential to ensure personalized attention and a seamless transition between the office in Spain and the local team in Jordan. <\/p>

    Involved and committed to each project, she brings order, sensitivity, and a service vocation, contributing to ensuring that each trip to Jordan is built on a solid, human, and professional foundation from the outset.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \"The world is like a book and whoever does not travel only reads a page\" (St. Augustine of Hippo). And Jordan may be your favorite chapter.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSTART YOUR JOURNEY<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    The experience of our clients is our best guarantee.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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